Global Leadership Speaker and Premier Work-Life Balance Speaker
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Conflict avoidance…

I know a lot of us have a problem confronting those who undermine us or flat-out knife us in the back. We’re afraid that, if we say something, our words will be distorted, spread around and used to hurt us even more. So, we remain silent.

Silence, of course, suggests you condone what happened.

If you are afraid to directly spell out the crime, you can always resort to my secret method of confrontation. Once something has happened, just go up to the person who did it and say, “I know what you did.”

The person gets all out-of-sorts and starts demanding details. “What? What did I do? What are you saying?”

You respond, “I know what you did. I am not going to engage further, but I want you to know you did not get away with it.”

Then, walk away. It is so beautifully effective and absolutely simple.

Is it as good as a direct confrontation where you spell things out and put everything in the open? Generally not. But sometimes, you end up in conflicts with gossippy people who will continue to damage you if you engage. Just know that it is an option.

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