Global Leadership Speaker and Premier Work-Life Balance Speaker
Speaking Information at (727) 467-0202 or e-mail

Building Employee Loyalty

How do leaders begin building employee loyalty? I asked them. In hundreds of interviews for my books, I asked top leaders what it takes to create the loyalty that makes them successful as leaders. Here’s what they said:

• Talk to and value everyone from janitor to president.

• Help your people grow and expand. People follow people where they know they willgrow. Great leaders make them stronger.

• You get more when you show that you value somebody’s efforts, acknowledge that their work was difficult.

• People want to be listened to. They want to be recognized for their accomplishments.

• Remember small things like anniversaries, birthdays, special occasions.

• Say thank you—all the time.

• Share power.

• You can be efficient and get something done yourself, but are you being effective? You need consensus. You need to get people involved.

• As a senior executive, learn to lean back in your chair and hope the answer comes out of someone else’s mouth.

• When the other person flat-out loses on everything in a battle, you end up losing, too.

• You don’t have to get an A+ in every subject. Have people around you who get the A+ in the subjects that you don’t.

• Don’t hover and micromanage your people. Develop them.

Fawn Germer works with organizations to drive the bottom line by getting talent out of the pipeline and into leadership. Book Fawn for speaking or coaching at

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